Privacy Policy

Welcome to Jewelzone, a B2B order management platform specifically designed for the jewelry industry. Our platform connects wholesalers and retailers, enabling them to manage orders efficiently and explore a digital marketplace tailored to their business needs.

We collect the following information to provide and improve our services:

• •Account Information: Email, phone number, and GSTIN / PAN for user verification and secure access.
• •Business Information: Business description and logo to personalize profiles.
• •Product Showcase Data: Product design images uploaded by wholesalers for display within the platform.
• •Business Verification: We use a third-party service API to fetch business details from the provided GSTIN / PAN for verification purposes.

This data enables secure networking, order management, and product showcasing within the app.

We use your information to:

• •Verify and authenticate users: Ensuring only legitimate businesses access the platform via GSTIN / PAN and contact details.
• •Enable business networking: Allowing wholesalers and retailers to connect and collaborate securely.
• •Showcase product designs: Displaying uploaded jewelry images and videos to verified users.
• •Personalize business profiles: Using logos and descriptions to enhance profile visibility.
• •Ensure security and compliance: Preventing fraudulent activities and enforcing policies.
• •Provide customer support: Assisting users with inquiries and technical issues.
• •Send important notifications: Informing users about updates, order status, and new features.

This ensures a secure and efficient platform experience.

We take the security of your information seriously. All data provided by users, including personal and business details, is secured using advanced authorization protocols. Your data is not visible to any user outside the system and is only accessible by authorized personnel. We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or user feedback. Any modifications will be posted on this page with the updated effective date. If the changes are significant, we may notify you via email or in-app notifications. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our platform after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at support@jewelzone.solutions We are here to assist you and address any inquiries related to your privacy and data protection.